The 24-Hour Notice Policy 🕐

We love our lessons, and we’re so glad you’re here! To keep everything running smoothly, here’s how our 24-hour notice policy works.

Your lesson time is reserved just for you.
When you book a slot, we save it with your name on it and happily say “sorry, that one’s taken” to anyone else. That’s why we ask for a little heads-up if plans change.

How it works:

✅ More than 24 hours’ notice: No problem at all! Just let us know and we’ll sort out a new time together.

⏰ Less than 24 hours’ notice: The lesson is charged in full, and unfortunately it can’t be rescheduled. By then the time has been held for you and can’t be offered to anyone else.

👻 No-shows: These are charged in full too. We know how busy life gets, so please check your own schedule before booking and keep your lesson times in your diary. That way, everything flows nicely for all of us!

How to let us know
Send a quick message to our business manager, Donna, on WhatsApp or by email, as early as you can.

A little note from us
We know life is busy, and we’re always happy to work with you when there’s plenty of notice. This policy just helps us keep the diary fair for every student and make every lesson count.

Thank you for understanding, and we look forward to seeing you at your next lesson! 💛